Field calls

Our team of Field Agents are trained to get the maximum details of a customer/debtor including the Field Agent making formal demands for a debt or collection of a payment, establishing overall financial position of the customer/debtor including obtaining employment details, updating phone numbers and seeking repayment arrangements.

It can be a very cost effective option and can avoid our Clients taking legal proceedings if a suitable arrangement can be entered into.

We establish personal contact with the customer/debtor by attending at the given address and interviewing the customer/debtor face to face and not over the phone.

We always provide a property description on the first attendance and a comprehensive written report as well as regular updates.

Fees and Charges for field calls are based on location and the specific nature of the Client’s instructions.

Contact us to find out more

If you’d like to learn more about how our process severs in Australia can save you time and money delivering court documents, give us a call today on (03) 9614 0644. Our friendly staff members will be happy to answer any enquiries regarding our other services such as debt collection and repossessions.